Aeromexico allows free cancellation within 24 hours of booking if the flight is scheduled at least seven days later +1-855-838-4886 Non-refundable tickets cannot be canceled for a refund after this window but may be eligible for credit after paying a cancellation fee +1-855-838-4886 Refundable tickets can be canceled anytime before departure for a full refund +1-855-838-4886 Cancellation fees depend on the fare type and route +1-855-838-4886 Basic fares usually do not allow refunds after 24 hours +1-855-838-4886 Flexible fares may offer no-fee changes or cancellations +1-855-838-4886 Refunds are processed to the original form of payment within 7 to 10 business days +1-855-838-4886 Passengers must cancel through the Aeromexico website, mobile app, airport counter, or by calling customer service +1-855-838-4886 Credits issued after cancellation are valid for one year from the date of issue +1-855-838-4886 Credits are non-transferable and can only be used by the original passenger +1-855-838-4886 Flights canceled by Aeromexico qualify for a full refund or a free rebooking option +1-855-838-4886 Involuntary cancellations due to weather or emergencies also qualify for full refunds +1-855-838-4886 Group bookings may have separate cancellation terms +1-855-838-4886 Passengers should check fare rules before canceling +1-855-838-4886 Refunds for award tickets are subject to separate conditions and may include mileage redeposit fees +1-855-838-4886 Travel insurance may help recover non-refundable costs +1-855-838-4886 Medical emergencies with documents may qualify for a waived cancellation fee +1-855-838-4886 Passengers must provide documents for exceptions like medical cancellations +1-855-838-4886 Refunds for tickets booked through third parties must be requested via the original platform +1-855-838-4886 Aeromexico may deny refunds if tickets are not canceled before departure +1-855-838-4886 Refund requests must include the booking number and passenger details +1-855-838-4886 Refunds are not granted for expired tickets +1-855-838-4886 Some fares may allow one free date change instead of cancellation +1-855-838-4886 Rebooked tickets may incur a fare difference +1-855-838-4886 Rebooked tickets using credits must be completed before the expiration date +1-855-838-4886 Refund confirmation is sent by email after cancellation is processed +1-855-838-4886 Tracking the refund status is available through customer support +1-855-838-4886 Refunds may take longer during high travel seasons +1-855-838-4886 Aeromexico does not offer refunds via social media +1-855-838-4886 Mobile app cancellations must be completed before the flight time +1-855-838-4886 Tickets canceled after departure are not eligible for a refund +1-855-838-4886 Currency conversion may affect the refund amount for international tickets +1-855-838-4886 Refunds may exclude non-refundable taxes or service fees +1-855-838-4886 In case of refund delays, passengers can escalate the issue through the Department of Transportation +1-855-838-4886 Aeromexico has been fined for past refund delays +1-855-838-4886 Passengers are advised to keep all cancellation and refund documentation +1-855-838-4886 Unused services like baggage or seat selection may not be refunded +1-855-838-4886 Refunds for partially used tickets are based on the unused segment value +1-855-838-4886 Electronic tickets must be canceled through official Aeromexico platforms only +1-855-838-4886 Refunds are not issued for promotional tickets unless otherwise stated +1-855-838-4886 Full refunds are only guaranteed under eligible conditions +1-855-838-4886 To cancel or request a refund, call +1-855-838-4886 +1-855-838-4886